Legal Document
GDPR Compliant

Privacy Policy

How we collect, use, protect, and share your personal data

Last Updated: December 20, 2024

Privacy Policy

Effective Date: December 20, 2024

1. Introduction

PayArmorX operates as a non-custodial crypto payment gateway facilitating direct connections between buyers and sellers. This privacy policy outlines our commitment to protecting the privacy and security of our users' data.

2. Data Collection

We collect the following personal data from our users:

  • Email addresses to notify payment status and updates
  • Wallet addresses and public keys for blockchain transactions
  • Transaction data related to merchants, sourced from the blockchain
  • Payment metadata including amounts, timestamps, and receipt information
  • Merchant business information including business name, website, and contact details

3. Purpose of Data Processing

The collected data is used for the following purposes:

  • Analytics & Insights: Providing merchants with transaction trends and customer behavior analysis
  • Payment Processing: Securely and efficiently processing cryptocurrency payments
  • Customer Support: Addressing any issues, inquiries, or disputes
  • Platform Improvement: Enhancing our services and user experience
  • Security & Fraud Prevention: Monitoring and preventing fraudulent activities
  • Compliance: Meeting legal and regulatory requirements

4. Consent and User Rights

While most transaction data is public on the blockchain, we ensure the privacy and security of email addresses and payment-related data.

Your Rights:

  • Access: View personal data we have stored about you
  • Correction: Request corrections to inaccurate or incomplete data
  • Deletion: Request deletion of your personal data (subject to legal requirements)
  • Data Portability: Receive a copy of your data in a machine-readable format
  • Withdrawal of Consent: Withdraw consent for data processing at any time, subject to legal or contractual restrictions
  • Object: Object to processing of your personal data for certain purposes

To exercise these rights, please contact us at support@payarmorx.com

5. Data Sharing and Third Parties

We do not sell or rent your personal data to third parties. We may share data only in the following circumstances:

  • Service Providers: With trusted third-party service providers who assist in operating our platform (e.g., cloud hosting, analytics)
  • Legal Requirements: When required by law, regulation, or legal process
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Your Consent: When you explicitly authorize us to share your data

All third-party providers are bound by strict confidentiality agreements and data protection obligations.

6. Data Security Measures

At PayArmorX, we prioritize the security of your data:

  • Encryption: All sensitive data is encrypted in transit (TLS/SSL) and at rest
  • Secure Infrastructure: We utilize enterprise-grade cloud hosting with advanced security measures
  • Access Controls: Strict access controls and authentication mechanisms protect your data
  • Regular Audits: Continuous security monitoring and regular third-party security audits
  • Incident Response: Comprehensive incident response procedures to address any security breaches
  • Compliance: Adherence to industry-standard security frameworks and best practices

Our commitment to security is designed to build the highest level of trust with our users, ensuring that your data is handled with the utmost care and protection.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

  • Transaction data: Retained for 7 years for accounting and compliance purposes
  • Account data: Retained until account closure plus 30 days
  • Support communications: Retained for 3 years
  • Marketing data: Retained until you opt-out or request deletion

8. International Data Transfers

Your data may be transferred to and processed in countries other than your country of residence. We ensure that all such transfers comply with applicable data protection laws and implement appropriate safeguards.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform. You can control cookie preferences through your browser settings. For more information, please see our Cookie Policy.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child, we will take steps to delete such information.

11. Policy Updates

PayArmorX reserves the right to update this privacy policy at any time. We will notify users of any significant changes through our website, email, or in-app notifications. Continued use of our services after such changes constitutes acceptance of the new privacy policy.

The date of the last update will always be displayed at the top of this policy.

12. Contact Us

For any questions, concerns, or requests regarding this privacy policy or your personal data, please contact us:

PayArmorX Support

We will respond to all requests within 30 days.

Last updated: December 20, 2024